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DIGGING DEEPER: Realistic scam seeks credit card information

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FORT WAYNE, Ind. (WPTA21) - ABC21 is looking out for you with a warning about a scam that could easily trick you.

The scam starts out with a text message - and draws you in with a very professional sounding automated phone message.

As with so many other rip-offs, the scammers send you a text that your a card has been frozen. They don't identify the bank or credit card company they represent - and that should be the first tip-off that something's wrong.

If you do follow their instructions and call the number in that text, it's easy to get trapped.

Dialing that number will get you into an automated phone response that sounds just like a real bank. It even offers instructions in English or Spanish. They'll ask you to type in your credit card number, then the expiration date, then the security code, and… you guessed it… your personalized identification number - or pin.

So who is most at risk?

"It's just so easy. People are trusting, we talked about different generations tend to be more susceptible to certain scams. For example the younger generation, the millennials, are the most highly scammed group. But the older people are the ones with the most dollar losses," said Rick Walz with the Better Business Bureau.

The number we got when the scammers tried to hook an ABC21 news employee, was one from a Louisiana area code. But they can come from anywhere.

If you aren't sure about the legitimacy of a text notifying you of an ATM or credit card problem, don't call the number they send you.

Contact your bank at the number on the back of your card.

Kaitlyn Kendall

Kaitlyn Kendall anchors ABC21 news at 5 and is the chief investigative reporter for the stations Digging Deeper team.

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